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mrobinsonm

My Personal Onboarding Experience as an Intern

Updated: Jul 10, 2023


16th May 2022.


That is the exact date I officially kicked-off my Internship program at Illuminate Coaching & Training.


After a lengthy (well, not really) recruitment process, I am finally here.


It feels extremely great, as I am actively seeking job opportunities in the IT sector to gain relevant experiences whilst building my resume/CV. The fact that I am relatively unfamiliar with SEO (Search Engine Optimization), which coincidentally is the main focus of my Internship program, didn't hinder my motivation and drive to perform well.


Before I actually proceeded with the nitty-gritty of the Internship program, I was invited to an introductory session by none other than Michael Robinson, the CEO of the company.


During this interview, apart from giving me a warm welcome to the company, I was debriefed with all the expectations and stuff to work on throughout the program. We also set some basic ground rules, mainly in terms of communications.


This is actually the time I realized that I have an extraordinarily friendly supervisor (or boss?) in Michael. In fact, he has been very supportive towards my progress by consistently providing resources, catch-up meetings and responding to my inquiries as quickly as possible, He is always there when I need assistance.


And this, ladies and gentlemen, is how I believe Onboarding should be done by every company.


As we all know, Onboarding is a process of recruiting and introducing a new employee to the company, such as interviews and training sessions. Its objectives are to let new employees adapt to their new surroundings, understand their responsibilities, and eventually allow them to feel confident and competent.


There are heaps of ways to Onboarding, but sometimes I feel like companies are not performing it effectively. Some just do it for the sake of doing it, and as a result, new employees find it challenging to cope with changes. Ironically, ineffective Onboarding is one of the main contributors to high turnover.


Companies should really consider re-designing their entire Onboarding process, to actually prove the statement "Everyone in the company is family" is true, and not just a meaningless slogan.


ALL employees, regardless of their roles and/or seniority, MUST BE WELCOMED.


Finally, please feel free to review our courses, which might come in handy regarding this matter.


Until the next one!


Darren

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