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About Shane

Trainer
Shane Garrott

A HR/Development Leader, Behaviourist and Engager. Shane has 14 years in teaching, assessing and brand management. Experienced in leadership, management, behaviourism, communication, workplace psychology and presentation skills.

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Shane has consulted to clients such as GE Capital, ING, ANZ, TNT, Virgin Mobile, Stryker, Telcoinabox, Connect Hearing, Surf Life Saving Australia, Servcorp, Acer, 3M, Schindler Lifts, Fuji Xerox, Radio Rentals, Telstra, Kone, Pepsico, Optus, Shufflemaster and local councils such as Liverpool, Marrickville and Bundaberg. 

 

His management expertise stems from leadership roles including Supervisor, Team Leader and Customer and Communications Manager. 

 

He is a fully accredited SDI Facilitator and can effortlessly create customised training workshops. Shane also has in-depth experience and knowledge in ISP’s, Telcos and digital communications sector with a strong focus on IT, and marketing/social engagement.

 

Specialisations:

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  • Management & Leadership 

  • Presentation & Influencing

  • IT Management  

  • Customer Service 

  • Business Administration 

  • Financial Management  

  • Digital Marketing

 

Qualifications Held:

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  • MBA, Master of Business Administration 

  • Bachelor of Education: Adult Education 

  • Diploma of Management 

  • Certificate IV Frontline Management 

  • Certificate IV in Training and Assessment (TAE) 

  • Certificate IV in Banking Services 

  • Certificate IV in Credit Management 

  • Certificate III in Mercantile Agents 

  • Certificate IV Financial Services 

  • Certificate IV Business Sales 

  • Certificate IV Business Administration

  • Certificate IV Customer Contact

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